Terms, privacy and disclaimer
Draft text. Have it reviewed before you launch.
What DearRep is
DearRep is a document-template tool. It helps you find your elected officials, and it produces a letter and authorization form from a fixed template using the options and facts you enter. You review, sign and send the documents yourself.
What DearRep is not
DearRep is not a law firm and is not a government agency. It is not affiliated with, endorsed by or connected to Congress, the Department of State, the National Visa Center, USCIS or any other government body. We do not give legal, immigration or any other professional advice, we do not represent anyone before any agency, and we do not read, review or comment on your case. If you need advice, speak to a licensed attorney or a DOJ-accredited representative.
No guarantee
Congressional offices decide for themselves whether and how to help. DearRep does not guarantee that an office will respond, that an agency will act, or that your case will move faster.
Contacting your officials is free
You can contact your Representative and Senators at no cost. You are paying for the preparation of documents and the convenience of having them in one place.
Your information
Information you enter to create your pack is used only to generate your PDF and is not stored by DearRep. Your address is sent to a lookup service to find your elected officials. Payments are processed by Stripe; we do not see or store your card details. We receive the email address you pay with from Stripe, and we may use it to answer your support requests and to send you a service notice about free updates to your pack.
Refunds and support
Email support@dearrep.org within 7 days of purchase and we will refund you or fix the problem if:
- your pack will not download, or the file is empty or damaged;
- you were charged more than once or by mistake;
- we matched the wrong elected official for an address you entered correctly; or
- your pack contains an error caused by DearRep rather than by information you entered.
We do not refund based on whether an elected official's office responds, whether an agency acts on your case, or how long that takes, because DearRep cannot control those things and does not promise any result. If you made a typing mistake, email us and we will regenerate your pack once at no charge.
Free updates
Everyone who buys a pack can create updated packs at no charge until March 31, 2027, for example if elected officials change after the new Congress begins on January 3, 2027. We may send you one service email about this.
Accuracy
Contact details come from a third-party data source and may be out of date. Check an office's website before you send documents. You are responsible for the accuracy of the facts you enter.